At Ponase, we take the security and protection of our customers’ personal and financial information very seriously. Our billing terms and conditions outline the policies and procedures we follow in order to ensure that all transactions are safe, secure, and transparent.
We accept Visa, MasterCard, American Express, JCB, Diner Club, Discover Card credit cards and PayPal. All transactions are processed securely through our payment gateway, which is certified to comply with the latest industry standards.
ORDER PROCESSING AND BILLING
Your order will be processed and charged upon receipt of payment. The payment will appear on your statement as “Ponase”. In the event of an issue with payment processing, we will contact you promptly to resolve the issue.
ORDER CANCELLATION AND REFUNDS
Orders may be cancelled within a certain time frame specified in our Cancellation Policy. In the event of a cancellation, a full refund will be processed to the original method of payment.
DISCOUNTS AND PROMOTIONS
From time to time, we may offer promotions, discounts, and special deals to our customers. These promotions will be subject to the terms and conditions specified in each individual offer.
In the event of a billing dispute, please contact us promptly at [email protected] so that we may assist you in resolving the issue.
We utilize a variety of security measures to protect your personal and financial information, including secure servers, encryption technologies, and firewalls. We also comply with all industry standards and regulations, including PCI-DSS, to ensure that your information is protected to the highest possible degree.
CHANGES TO BILLING TERMS & CONDITIONS
From time to time, we may update our billing terms and conditions in order to reflect changes in industry standards, regulations, or business practices. By using our website and services, you agree to be bound by the most recent version of our billing terms and conditions.
In conclusion, we take the protection of our customers’ information very seriously, and we are committed to providing a secure, transparent, and trustworthy billing experience. If you have any questions or concerns about our billing policies, please contact us at [email protected]